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We're here to help with orders, products, returns, and anything else. Reach out and our support team will get back to you.

Customer support

The fastest way to reach us is by submitting a support ticket. Tell us what you need and our team will respond by email.

Submit a support ticket

Support hours

Our support team is available:
Monday–Friday, 7AM–7PM Pacific Time.

Tickets submitted outside these hours are answered the next business day.

Email

Order & product help: submit a support ticket for the quickest reply.

Legal & disputes: legal-dept@pax.com

Looking for something specific? Browse the Help Center & FAQ for quick answers on orders, shipping, warranty, and account questions, or see our Shipping and Return policies.